Privacy Policy
Your privacy matters to us
At Victoria Street, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or interact with our services.
Last Updated: 12 July 2026
1. Information We Collect
We may collect the following information:
- Full name, email address, phone number
- Reservation details and enquiries
- Device and browser information
- IP address, cookies and analytics data
- Marketing preferences
2. How We Use Your Information
How We Use Your Information
We may your information to:
- Process reservations and enquiriesocess reservations and enquiries
- Respond to customer requestsnd to customer requests
- Improve our website and services our website and services
- Send updates and promotional offers (with your consent)
- Analyze website performanceze website performance
- Comply with legal obligationsly with legal obligations
3. Cookies
Our website uses cookies to improve your browsing experience.
- Remember your preferences
- Measure website traffic
- Understand visitor behavior
- Improve website performance
You can manage or disable cookies through your browser settings at any time
4. Information Sharing
Information Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
- Website hosting providers
- Payment processors
- Reservation platforms
- Analytics providers
- Marketing platforms
These providers are required to protect your information.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
While no online system is completely secure, we continually work to maintain appropriate security measures.
6. Your Rights
Your Rights
Depending on your location, you may have the right to:
- Access your personal informationess your personal information
- Correct inaccurate informationct inaccurate information
- Request deletion of your dataest deletion of your data
- Withdraw marketing consentraw marketing consent
- Request a copy of your stored informationest a copy of your stored information
To exercise these rights, please contact us using the details below.
7. Third-Party Services
Our website may include links or integrations with third-party services such as Google Maps, Google Analytics, social media platforms, and online reservation systems
These services have their own privacy policies, and we encourage you to review them.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- SMS / WhatsApp: 0475 833 595
- Email: hello@victoriastreet.org.au
